Privacy Policy

IndustrialProp is the data controller responsible for your personal data. If you have any questions about this policy or wish to exercise your rights, please contact us at inquiry@industrialprop.com.my.

We may collect the following categories of personal data:

• Contact information — name, email address, phone number
• Enquiry content — messages and property enquiries you submit
• Usage data — pages visited, search queries, time spent on pages (collected via analytics tools)
• Device & technical data — IP address, browser type, operating system

We do not collect sensitive personal data (as defined under the PDPA) such as financial account details, health information, or identification numbers unless explicitly required and consented to.

We use your personal data for the following purposes:

• To respond to your property enquiries and provide requested services
• To connect you with relevant property agents or listings
• To improve our website, services, and user experience
• To send you updates or marketing communications (with your consent)
• To comply with applicable laws and regulations

Under the PDPA, we process your personal data on the following grounds:

• Consent — where you have given us explicit consent (e.g. submitting an enquiry form)
• Contractual necessity — to fulfil a service you have requested
• Legitimate interests — to improve our services and ensure website security
• Legal obligation — where required by Malaysian law

We do not sell your personal data. We may share it with:

• Service providers — third-party tools we use to operate our platform (e.g. hosting, analytics, email delivery), bound by confidentiality obligations
• Property agents — where you have submitted an enquiry about a specific property listing
• Regulatory authorities — if required by law or a valid legal order

Any third parties we engage are required to handle your personal data in accordance with applicable data protection laws.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 2 years. You may request deletion at any time (see Section 8).

Our website uses cookies and similar tracking technologies to enhance your experience and gather usage analytics. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the website.

We use analytics tools (e.g. Google Analytics) to understand how visitors use our site. These tools may collect anonymised data such as page views and session duration.

As a data subject under the PDPA, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Withdrawal of consent — withdraw consent for marketing communications at any time
• Limitation of processing — request that we limit how we use your data in certain circumstances
• Deletion — request deletion of your personal data, subject to our legal obligations

To exercise any of these rights, please contact us at inquiry@industrialprop.com.my. We will respond within 21 days as required under the PDPA.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal data, please contact our Data Protection Officer at:

If you are not satisfied with our response, you may lodge a complaint with the Department of Personal Data Protection Malaysia (PDPD) at www.pdp.gov.my.